TOP > International Shopping Guide

 

// INTERNATIONAL SHIPPING //



#01 MAIL ORDER

Please enter the infomation of wanted items / personal infomation.
You can open a E-mail template from the "MAIL ORDER" button bellow.
1.BRAND NAME
2.ITEM NUMBER/ITEM NAME
3.COLOR
4.SIZE
5.QUANTITY
------------------
1.YOUR NAME
2.SHIPPING ADDRESS
3.TELEPHONE NUMBER
4.E-MAIL



 

#02 ORDER CONFIRMATION

We check stock and reply you about payment.
We will send you the items you ordered by EMS.
*Please notice that there are certain items which can not be sent oversea(according to Washington Convention)

 

#03 PAYMENT

Please make your payment by Paypal after receiving the billing email from us.
paypal

 

#04 DELIVERY

We will ship the items after confirming your payment.
You are responsible for any customs, duties, taxes and clearance charged by your country.
Customs duty and other taxes may be levied when a shipment reaches your country.
If applicable, please pay those costs directly to the delivery agent. Policies on these taxes vary in each country.
You may want to check with your local customs department for an estimate of these charges as they are payable, by you, upon receipt of the order.



 


INVOICE SHOULD BE ATTACHED TO DELIVERY

We will ship the products with the invoice based on our company policy.
The invoice will be attached to the shipping.
The products and the invoice comes together as our rule.

 

RETURN AND CANCELLATION POLICY

According to our policy,we can not accept any refunds or exchanges in cases of oversea shipping.Thank you for your understanding.
 

ABOUT SHIPPING FEE

We can not accept any return / refund caused by customer's preference, address unknown, overrun the storage period, and be seized by customs.
The above prices reflect shipping all your items together.
If some of your items are on back order and you choose to have them ship separately, the shipping charges would be changed separately.

 

ABOUT CANCELLATION

For orders from abroad, for whatever reason You can not cancel after your order.
 

CUSTOMS DUTY AND OTHER TAXES

We don't charge you the consumption tax of Japan.
Therefore, prices of items becomes Tax discluded. (about 8% cheaper )
You are responsible for any customs, duties, taxes and clearance charged by your country.
Customs duty and other taxes may be levied when a shipment reaches your country. If applicable, please pay those costs directly to the delivery agent.
Policies on these taxes vary in each country. You may want to check with your local customs department for an estimate of these charges as they are payable, by you, upon receipt of the order.

 

WHEN YOUR ITEM IS BROKEN

when the item is damaged and delivered to the receiver, the latter has to preserve the postal item in the current condition and make a statement regarding the missing part of the package or damaged item in the local Post Office.
Please follow the procedure below.

  • Hold on to broken items, package and shipping materials. They will be necessary when we apply compensation.
  • Visit the nearest post office with broken items, package, shipping materials and shipment invoice.
  • File a damage report at post office.
  • After the damage report is made, please send an email to our shop.
  • Later, we will ship you new items.



 

- NEW ARRIVAL -